Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge a flat fee of $6.99 for shipping.You may have your item shipped in multiple packages, but we will still only charge the single flat rate.Free shipping is available if you spend $75 or more.

Which payment methods are accepted in the Online Shop?

PayPal, Amazon Pay, Visa, Master Card, and American Express.

How long will delivery take?

Shipping times will vary, but we attempt to have all items ordered delivered within 1 to 2 weeks.

How secure is shopping in the Online Shop? Is my data protected?

Your personal information and data is of the utmost importance for us.We use SSL and 138 bit-encryption as well as other industry security precautions to protection your online transactions.

What exactly happens after ordering?

Your order will be reviewed and processed with our warehouse.It will be picked and packed for delivery.You will receive emails through out this process to make sure you are aware of when your items are.You will be sent a tracking number so that you can use our online tracking system 24 hours a day.

Do I receive an invoice for my order?

Absolutely.You will be sent a PDF invoice of your order via email.

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